customer relationship management

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customer relationship management

n
(Industrial Relations & HR Terms) the practice of building a strong relationship between a business and its customers and potential customers. Abbreviation: CRM
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com)-- According to a recently published TechSci Research report, “Saudi Arabia CRM Software Market Forecast & Opportunities, 2020,” the market for CRM software in Saudi Arabia is projected to surpass USD146 million by 2020.
A company that provides small enterprise complete CRM software solutions, RedHorse Systems, has appointed CRM Software veteran Eric Turnipseed to lead Dealer Sales and Channel Development.
Variations of CRM software, designed to meet a broader range of needs, were created and had varying degrees of success.
CRM software solutions provider Maximizer Software EMEA has announced its intention to launch a French language version of its Maximizer Enterprise CRM software programme.
Worldwide CRM software revenue is expected to decline 8 percent in 2001, down from 89 percent growth in 2000, according to Dataquest Inc.
Our active CRM software directly answers the small business market's needs by truly automating one of the most important components of their business: the marketing to, and ongoing conversation with, customers and prospects.
MINNEAPOLIS -- A new report by Tier1 Research (T1R) finds that the market for on-demand CRM software is booming and creating plenty of room for growth for the established players in this space.
The Pivotal CRM software suite includes a powerful application platform and additional capabilities in analytics, mobile CRM, partner management and marketing automation.
This press release includes "forward-looking statements" within the meaning of the United States Private Securities Litigation Reform Act of 1995, and includes statements relating to the ability of Pivotal to address the needs of its financial services customers and the ability to streamline operations, accelerate growth and improve client relationships with Pivotal CRM software.
Core Solutions is one of the top 20 resellers of GoldMine in the country, is in the top 30 for Sage CRM SalesLogix, and is a leading provider of Microsoft CRM software.
Market share positioning for CRM software and security software vendors is identified using a vertical segmentation of 2005 revenue.
The selection process for a CRM software provider at Caixa Galicia Bank was a highly competitive one, the bank indicated, and rival CRM software and analytics vendors vied aggressively to win the business.