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call centre |
Also found in: Encyclopedia, Wikipedia, Hutchinson | 0.02 sec. |
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call centre n
(Economics, Accounting & Finance / Banking & Finance) an office where staff carry out an organization's telephone transactions ThesaurusLegend: Synonyms Related Words Antonyms
Translations call centre → مركز الاتصال telefonní centrum callcenter Callcenter τηλεφωνικό κέντρο centro de llamadas puhelinpalvelukeskus centre d’appels pozivni centar call centre コールセンター 콜센터 callcenter kundesenter informacja telefoniczna central de atendimento телефонный информационный центр call center ศูนย์โทรศัพท์ çağrı merkezi trung tâm chăm sóc khách hàng 呼叫中心 How to thank TFD for its existence? Tell a friend about us, add a link to this page, add the site to iGoogle, or visit webmaster's page for free fun content. |
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In the last decade, there has been substantial growth in the number of call centres while jobs continue to be lost in the traditional resource-based sectors such as forestry. Typical call centres have rows of operatives ceaselessly talking into their telephone headsets while crouched over computer screens. Traditional legacy environments are widespread in Italy and the growth in call centres, CRM and the financial services market means there's enormous demand to use existing mainframe data in customer facing activities. |
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