call centre

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call centre

n
(Banking & Finance) an office where staff carry out an organization's telephone transactions
ThesaurusAntonymsRelated WordsSynonymsLegend:
Noun1.call centre - a center equipped to handle a large volume of telephone calls (especially for taking orders or serving customers)call centre - a center equipped to handle a large volume of telephone calls (especially for taking orders or serving customers)
center, centre - a building dedicated to a particular activity; "they were raising money to build a new center for research"
Translations
telefonní centrum
callcenter
puhelinpalvelukeskus
pozivni centar
コールセンター
콜센터
call center
ศูนย์โทรศัพท์
trung tâm chăm sóc khách hàng

call centre

مَرْكَزُ الِاتَّصَال telefonní centrum callcenter Callcenter τηλεφωνικό κέντρο centro de llamadas puhelinpalvelukeskus centre d’appels pozivni centar call centre コールセンター 콜센터 callcenter kundesenter centrum telefoniczne central de atendimento телефонный информационный центр call center ศูนย์โทรศัพท์ çağrı merkezi trung tâm chăm sóc khách hàng 呼叫中心
References in periodicals archive ?
It has seen the rise of predictive dialers, VoIP call center agents and speech technology becoming more prevalent in both wireline and mobile applications.
Covering call center technology for three decades, Customer Interaction Solutions has seen the progression from primitive predictive dialers and recording systems, to full CTI integration, to IP-PBXs with remote VoIP call center agents.
The on-demand, "software-as-a-service" format for application delivery is becoming more popular all the time, especially in the VoIP call center market.
a manufacturer of VoIP telephone systems and VoIP call center solutions, has announced the expansion of Latin American operations through AltiGen's iFone partnership.
Successful VoIP call center solutions will also deliver robust APIs, especially for large enterprises, which are looking to accelerate their adoption of cloud-based technology and weave tighter integrations with their CRM and other enterprise-wide business applications.
com serves to provide product information on international toll free and DID numbers, VoIP call center software, and IP PBX solutions.
Current VoIP call center customers are getting the benefits of using hosted services including saving money on the upkeep, management, and replacement of an on-site telephone system.
Customer Interaction Solutions magazine recognizes that speech technology is now a key differentiator for call centers (after all, we have been covering call center technology for nearly three decades, and have witnessed me progression from primitive auto-dialers and recording systems to full CTI integration, to IP PBXs with remote VoIP call center agents).
For 27 years, Customer Interaction Solutions has been covering call center technology and has seen the advancement of ancient predictive dialers and recording systems, full CTI integration and IP-PBXs with remote VoIP call center agents.
If you're running a growing small business and you're thinking about setting up your own in-house VoIP call center to better serve your customers, gain new efficiencies and improve the bottom line, you should definitely consider the SaaS model to meet your call center software needs.
Social networking trends have spurred new opportunities for the makers of VoIP call center platforms, says Heavy Reading IP Services Insider
Customer Interaction Solutions has been covering call center technology for more than two decades and has seen the progression of primitive predictive dialers and recording systems, full CTI integration and IP-PBXs with remote VoIP call center agents.