Gulf Customer Experience (Gulf CX), a leading outsourcing provider and customer experience innovator, has launched Gulf CX Cloud in partnership with Five9, a leading cloud
contact centre provider.
MANAMA: Gulf Customer Experience (Gulf CX), an outsourcing provider and customer experience innovator, has launched Gulf CX Cloud in line with its cloud migration strategy in partnership with Five9, a leading cloud
contact centre provider.
17 December 2015 - WS Live, the former
contact centre unit of US-based outsourced call centre firm Working Solutions, has acquired Bolder Thinking Communications, a software specialist in cloud-based
contact centre services, from Astute Solutions, the company said.
SMOKING is costing the Welsh
contact centre sector PS1.6m a year and has a higher percentage of smokers than society at large.
WORLDWIDE COMPUTER PRODUCTS NEWS-March 5, 2015-8x8 awarded new
contact centre patent by US Patent and Trademark Office
Dubai, United Arab Emirates, July 03, 2014 --(PR.com)-- VOCALCOM, a leading multi-channel
Contact Centre Solutions provider for the Middle East and Africa was appointed to integrate AW Rostamani's existing contact center solution with its new Effortless Contact Center software to connect agents to customers through the agent console and deliver amazing service on every channel.
(NASDAQ: EGHT) said that it has been awarded a new patent related to its
contact centre technologies, United States Patent number 8,515,833 entitled "Methods and Systems for Multilayer Provisioning of Networked Contact Centers."
TWO Cardiff-based
contact centre managers have been named as finalists at the Welsh
Contact Centre Awards.
IT was a night of celebration for the region's
contact centres which turned out in force for the 10th annual North East
Contact Centre Awards held at Rainton Meadows Arena in Sunderland.
Mashreq was a proud recipient of the silver medal in the category of Best
Contact Centre (In House) at the EMEA Region at the
Contact Centre World Awards that recently took place in London.
Waqas Azeem (right) was given the "Best Performer of Lahore
Contact Centre Award" at the Annual Gala Function and Awards Ceremony held at the PTCL
Contact Centre Lahore.