The incoming staff will largely be focused on frontline support in field visits, and support staff will reduce administrative burden on caseworkers
so they can spend more time with children and families on their caseload.
It is in here that our clients receive free, high-quality legal advice and representation with our professional caseworkers
, from help with benefit application forms to preparing for a tribunal.
Child welfare caseworkers
are inundated with high caseloads, many documentation requirements, and a lack of insightful support from antiquated systems.
And state officials say flooded roads have kept caseworkers
from meeting in person with some at-risk children as required by law.
The group is providing $200,000 to hire, train and manage two Gladue caseworkers
for one year.
com)-- Chemung County Department of Social Services (DSS) is the first New York county to give caseworkers
a mobile tool to help them protect abused and neglected children.
In January, the agency deployed the Genesys Customer Experience Platform, and since then, the delay and desperation that had been hallmarks of the OCS customer experience have been replaced by timely interactions with the agency's 90 caseworkers
Stephany, spokesman for Service Employees International Union Local 509, which represents caseworkers
at DCF, said social workers are in favor of the independent review.
In January 2014, the agency deployed the Genesys Customer Experience Platform, and since then the delay and desperation that had previously been hallmarks of its customer experience have been replaced by timely, productive interactions with the agency's 90 caseworkers
DeGarmo, a foster and adoptive parent, writer, and speaker, provides insight into the foster care system for new and experienced foster parents and caseworkers
Doug Kasamis, chief information officer at DHS, says, "We recognize that our caseworkers
can best serve their customers by spending time with them.
Although some research suggests that the relationship between Child Protective Services (CPS) workers and their clients may influence client outcomes, little is known about the function of the relationship between welfare or Temporary Assistance for Needy Families (TANF) caseworkers
and their clients.