emotional labour


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emotional labour

n
(Professions) work that requires good interpersonal skills
References in periodicals archive ?
Most of all, they demand attention, and patience, and care a lot of the emotional labour that you would have to perform for a child.
Using Hochschild's emotional labour theory, they found that educators' mental wellbeing is often undeclared, yet it is imperative to the provision of quality ECEC services.
Emotional Labour Scale ou ELS (Botheridge & Lee, 2003), originalmente composta por 15 itens, avaliados por meio de uma escala de 5 pontos (1 = nunca; 5 = sempre).
23) Particular workplaces and employment relations may need different analytical tools, but to suggest that domestic work is inherently more "complex" and is the only type of work that involves emotion and intimacy is to ignore the intense feelings experienced by and the complicated emotional labour required of other types of workers, such as flight attendants, nurses, and teachers, to list only a few.
She is exploited for her domestic and emotional labour, but dependent on and confined to whichever household will accept her.
Main and moderating effects of self-control, organizational justice, and emotional labour on counterproductive behaviour at work.
The emotional Labour leader, who represents the community as MP for Islington North, was one of the first politicians to speak out yesterday.
Body Remembers is a suite of 10 free-floating photographs that evoke the lives of generations of women who have undertaken domestic and emotional labour.
32) Emotional labour means nurses match their emotional responses to their professional expectations of caring.
Finally, in "The Gendered Labour of Loving What You Do" Hannah McGregor reorients the conversation to the oft-unsayable emotional labour of teaching.
Objective: To translate, adapt and validate emotional labour scale for Pakistani corporate employees.