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help desk

   Also found in: Acronyms, Encyclopedia, Wikipedia 0.04 sec.
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Noun1.help deskhelp desk - a service that provides information and assistance to the users of a computer network
helpdesk
service - an act of help or assistance; "he did them a service"
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com's software platform in its new Virtual Help Desk solution.
IBM BROADENS RELATIONSHIP WITH SUPPORT.COM; IBM CHOOSES SUPPORT.COM ... by EDP Weekly's IT Monitor
This new suite combines RightAnswers' products and services to provide internal help desk organizations with self-service and support analyst software solutions, dynamic content, and value-added client success and knowledge management services to improve the support experience for end-users, accelerate problem resolution, and control support costs.
RightAnswers Launches Next-Generation Unified Knowledge Suite by Business Wire
Understanding the optimal number of help desk personnel is an important exercise in maintaining help desk service levels while controlling costs.
Managers Should Take Into Account The Size Of Their Company And ... by Business Wire
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