Generation allows users to send badge-derived touch-tones
by verbally reciting the digits and Direct Inward Dialing allows direct connection of calls to the user's badge.
0 features: increased scalability, with support for up to 4,200 simultaneous users; tiered administration access, allowing system administrators to delegate maintenance tasks to other users; new Vocera clustering architecture, reducing failover completion time; enhanced group and user management; touch-tone
generation, enabling users to send dual-tone multi-frequency (DTMF) touch-tones
from the Badge by verbally reciting the desired digits; direct inward dialing; as well as database validation tools, enabling users to check Vocera's database for integrity, duplication, and errors.
Highlighting a key enabler for mobile service providers--a componentized IMS solution for delivering speech, touch-tone
and visually-enabled applications--demonstrations, to be arranged with either Convedia or VoiceGenie, aim to help customers realize the potential of the value-added services, which combine spoken, touch-tone
and visual interactions.
For example, it used to take about nine seconds to dial a seven-digit number on a rotary phone - compared with about two seconds on a standard touch-tone
OTTAWA -- Elinor Caplan, Minister of Revenue, announced that the Canada Customs and Revenue Agency is piloting a new, simple electronic filing service to allow seniors to file their tax returns using a touch-tone
WebXTalk enables CitX clients to provide users with the ability to access and interact with their Web-based information and services via a standard touch-tone
Initially, Brooktrout plans to offer technology from SpeechWorks to enhance its own e-Business solutions, replacing touch-tone
capabilities with speech-enabled functionality.
VoiceLog's intention with this challenge is to prove that it delivers more sales and better user experience than other speech recognition-driven, touch-tone
IVR or live agent TPV vendors.
The service will reportedly enable companies to replace their call centre touch-tone
systems with speech recognition technology and respond to a caller's commands.
A lower-court judge had concluded that the Americans With Disabilities Act isn't broad enough to cover the process of qualifying by touch-tone
However, ever since the introduction of interactive voice response (IVR) systems into the customer service arena almost a decade ago, market penetration of traditional touch-tone
systems has steadily increased to around 90 percent within large enterprises.
Do your customers call while driving, so they have to navigate through touch-tone
menus with one hand, without looking at their matchbox-sized phones?