call centre

(redirected from Contact center)
Also found in: Thesaurus, Medical, Financial, Acronyms.

call centre

n
(Banking & Finance) an office where staff carry out an organization's telephone transactions
Collins English Dictionary – Complete and Unabridged, 12th Edition 2014 © HarperCollins Publishers 1991, 1994, 1998, 2000, 2003, 2006, 2007, 2009, 2011, 2014
ThesaurusAntonymsRelated WordsSynonymsLegend:
Noun1.call centre - a center equipped to handle a large volume of telephone calls (especially for taking orders or serving customers)call centre - a center equipped to handle a large volume of telephone calls (especially for taking orders or serving customers)
center, centre - a building dedicated to a particular activity; "they were raising money to build a new center for research"
Based on WordNet 3.0, Farlex clipart collection. © 2003-2012 Princeton University, Farlex Inc.
Translations
telefonní centrum
callcenter
puhelinpalvelukeskus
pozivni centar
コールセンター
콜센터
call center
ศูนย์โทรศัพท์
trung tâm chăm sóc khách hàng

call centre

مَرْكَزُ الِاتَّصَال telefonní centrum callcenter Callcenter τηλεφωνικό κέντρο centro de llamadas puhelinpalvelukeskus centre d’appels pozivni centar call centre コールセンター 콜센터 callcenter kundesenter centrum telefoniczne central de atendimento телефонный информационный центр call center ศูนย์โทรศัพท์ çağrı merkezi trung tâm chăm sóc khách hàng 呼叫中心
Multilingual Translator © HarperCollins Publishers 2009
References in periodicals archive ?
Workforce management solutions are now an indispensable tool for retail banks operating multichannel contact centers, according to TowerGroup, the consulting company.
8x8 Contact Center enables organizations to differentiate their customer experience in real-time with advanced analytics, reporting and predictive dialer.
Metaswitch Cloud Contact Center is a solution provided by Metaswitch and powered by Telax.
With more than 150 competitors, the cloud-based contact center infrastructure market is over-crowded and confused.
Ali Kassab, CEO of Vocalcom Middle East said, “AW Rostamani were looking for a contact center solution that covered all media channels, whether it be email, chat, social media or SMS.
With the new Genesys contact center editions, companies of all sizes can now rapidly deploy systems that transform customer experience into a competitive differentiator.
The company has seen $500,000 in annual savings as a result of the ShoreTel Enterprise Contact Center solution, which helped the nutrition and wellness company manage its staffing requirements.
* Hosted contact center services significantly reduce TCO compared with premises-based systems in both three-and five-year scenarios for all 12 of the configurations analyzed.
Shoreline is also introducing new contact center solutions aimed at larger, more formal call center operations.
Things can turn on a dime in a contact center, creating unexpected spikes in calls and online chats.