[renowned quality expert--Editor] was consulting with us at that time and I was totally transformed by his teachings.
, a retired 49-year veteran of the Fire Department, said the tradition of a yearly Fourth of July bonfire started in 1948.
pointed out years ago that persistent problems in organizations stem not from workers but from the system: the structure of the work; systemic practices, policies, and methods; and conventional thinking.(1) The success of Toyota is an outstanding example of how Deming
's methods can build a company of excellence that dominates its market.
According to marketing consultant and author Scott Deming
, offering great products is not enough to secure such loyalty; companies must provide nothing less than "the ultimate customer experience."
Listening on All Sides: Toward an Emersonian Ethics of Reading by Richard Deming
. Stanford U.
This is not, however, a complaint that can be leveled against the newest offering from Alison Hawthorne Deming
. The poems in Genius Loci combine precise, scientific description of the natural world with deliberate musings about the human impulse to interpret and control nature in accordance with our own desires.
Mr Clark said Toyota was one of few car manufacturers making a profit and boosting market share because it continued to follow the advice of American quality and management guru the late Dr W Edwards Deming
Toyota is one of the few car manufacturers today making a profit and increasing its market share because it has continued to follow the advice of American quality and management guru the late Dr W Edwards Deming
, says Mr Clark, a management consultant and former general manager of Redditch-based automotive parts firm Bauer Springs.
Much has been written and researched about Deming
's 'total quality management' (TQM), Follett's 'law of situation', and Taylor's 'scientific management'.
, the founding father of the quality movement, believed driving out fear was the most important of his 14 Points.
is the person most often credited with converting the label "Made in Japan" from one denoting junk to one meaning quality.
who helped launch Holland and his company.