Analyzing the Effects of e-CRM
on customers Loyalty: A case study of Parsmodir Khazar Enterprise.
Dr Amir Manzoor of Bahria University, Karachi, said Pakistani businesses, just like those in many other developing countries, lack e-CRM
(customer relationship management) system.Dr Gabor Kiss of Obuda University, Hungary, discussed the possibilities of changing information security awareness of the students in the higher education.
as a management strategy that manages the relationships with the customers by using internet or other electronic touch points, enables the organization to create a valuable relationship and obtain a better understanding of customer behavior.
Strategic marketing tailored to the digital landscape: Automated one-to-one marketing programs that leverage cross-channel email and in-app messaging for improved customer retention, service conversions, extensions, up- sells, cross-sells and subscription renewals, provided by a Digital Agency with e-CRM
Bader, a General Manager (GM) at the Saudi Telecom Company (STC), was browsing customer data sets that had been recently added to the company's advanced electronic customer management (e-CRM
) system Mr.
There are formed concepts and solutions E-CRM
and social CRM to enable it to reach a specific group of customers and build strong relationships with them.
 Milovic B., Differences crm and e-crm
business strategy, Infoteh-Jahorina Vol.