CRM

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CRM

abbreviation for
(Industrial Relations & HR Terms) customer relationship management
References in periodicals archive ?
"The ECRM team has an impressive record of improving the buying and selling process, and we look forward to supporting the management team as they continue to find additional ways to serve customers and expand into new product categories."
For more information about ECRM and their offerings, go to www.ecrm.com.
ECRM also is showing WorkMates NEWS workflow solution and announced that its authorized Caribbean dealer, Intergraph, will demonstrate the MAKO 4x platesetter.
For years, ECRM has engineered their violet CTP platesetters to be both economical and energy-efficient.
is the first full-service enterprise customer relationship management (eCRM) advertising agency.
Intershop, a provider of e-commerce platforms, has joined forces with German-based softlution in order to integrate software solutions from each company and create a new eCRM suite.
"Sideware's eCRM applications combined with IBM's DB2, WebSphere Application Server, and eServers provide a total solution for organizations who want to increase operating efficiencies and better serve their customers," said Marianne Cooper, vice president State & Local Government, IBM Public Sector.
US-based Talisma Corp has introduced a new version of Talisma eCRM Suite, its electronic customer relationship management (eCRM) system.
A recent Andersen Consulting research report demonstrates the value of eCRM. The study found that a typical $1 billion company could increase profitability by as much as $150 million a year by achieving top performance in eCRM capabilities.
A more sound approach is to install a comprehensive software platform of five engines that together enable the eCRM business process.
Four "must-attend events" are scheduled for retailers, wholesalers and distributors to meet with a variety of suppliers of products in the convenience, impulse, front-end, fixtures and e-cigarette categories, ECRM noted.
"The sales and marketing demands of a more global economy make a centralized approach increasingly more beneficial to ECRM, our dealer partners and customers," ECRM President and CEO Rick Black said in a statement.