in the UK is a case in point, enjoying an NPS of 70+.
A large UK-based mobile virtual network operator (MVNO), GiffGaff
, has increased customer engagement by doing something that sounds counterintuitive, at first blush.
By switching to a sim-only deal with Giffgaff
, customers can save huge amounts on monthly outgoings and do away with handset fees which can top up bills.
50 per minute to call to a Spanish mobile, although Giffgaff
and Talk Mobile charge just 9p and 20p per minute But as Britain intends to eventually leave the EU, it will no longer be subject to the law banning roaming charges.
It found calling Spain from the UK can cost between 9p with provider Giffgaff
Firstsource also came in second place in the Engaging Customers Online category for its work with giffgaff
, the mobile telephone network.
Phone from giffgaff
PS110, EE SIM-only 12-month PS4.
Contract free mobile network GiffGaff
came top with 79 out of 100, beating the big names - such as Three, O2 and Virgin Mobile - for the second year running.
Standing on Giants (SoG) operates as an independent unit inside the Telefonica Digital Group and is behind the success of giffgaff
, the world[acute accent]s first community run mobile phone company.
com, Amazon, Giffgaff
, Apple, Ovo Energy and so on.
Jajah, Terra, Tuenti, giffgaff
and 48 are all part of the Telefonica Group.
Stars: Price: 99p Available: Superdrug and supermarkets Mrs Mop Savers Get guilt-free gabbing If your mobile bill is eating up cash each month, online mobile company Giffgaff
offers low rates without a contract.