help desk

(redirected from Help desk analyst)
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ThesaurusAntonymsRelated WordsSynonymsLegend:
Noun1.help desk - a service that provides information and assistance to the users of a computer networkhelp desk - a service that provides information and assistance to the users of a computer network
service - an act of help or assistance; "he did them a service"
Translations

help desk

n telefonischer Informationsdienst, → Helpdesk nt
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References in periodicals archive ?
Handling a phone call to the help desk takes about 10 minutes," said Arnold Soedamah, help desk analyst at Yakult.
These include HDI Help Desk Analyst, HDI Help Desk manager, and now the HDI Support Center Team Lead Certification preparatory courses.
the leading provider of Document Process Automation(TM), solutions and HDI, the world's largest membership association for IT service and support professionals and the premier certification body for the industry, announced the winner of its Local Chapter Help Desk Analyst of the Year: Karen Kline and the TriHDI Chapter of HDI.
HDI provides training and certification at four levels: Customer Support Specialist (HDI CSS), Help Desk Analyst (HDI HDA), Help Desk Manager (HDI HDM) and Support Center Director (HDI SCD).
In addition, the state-of-the-industry address, prestigious HDI Team Excellence Award winners and the first-ever Help Desk Analyst of the Year Award will be presented at the conference.

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