sweethearting


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sweethearting

(ˈswiːtˌhɑːtɪŋ)
n
the granting of unauthorized discounts or the abetting of shoplifting by staff in a shop
References in classic literature ?
And I see he's for taking her away to sit down, now they're at the end o' the dance: that looks like sweethearting, that does.
Washington, March 4 ( ANI ): Some frontline service employees who are rewarded for hikes in customer loyalty and satisfaction also may engage in "service sweethearting," a clandestine practice that costs their employers billions of dollars annually in lost revenue, a new study had found.
It identifies traits that may predispose some employees toward service sweethearting and may aid employers in weeding them out of the candidate pool.