It brings us back to her main area of research and how she first hit on the idea of researching the world of the call centre
To that end, the city's economic development corporation is pulling together a print and Internet-based marketing campaign promoting the call centre
industry, to entice former Sault residents across Northern and southern Ontario to consider coming home.
LITTLEWOODS is axeing almost 200 jobs at a call centre
Joining from mobile phone giant Orange, where she was a customer service manager at its Cobalt call centre
, Ms Doyle brings 12 years' experience in the call-centre industry to the post.
The best call centre
workers in Wales are to get their reward.
This book covers an important topic in contemporary employment relations research--the rapid growth of the call centre
industry--with much of its research concentrated on the UK and Germany.
The call taker at the bank, or your store card or telecommunications company call centre
may indeed answer in the name of Susan or Mark.
Gender on the line: Technology, restructuring and the reorganization of work in the call centre
Comment: "No call centre
is ever going to experience a steady flow of incoming calls.
THOUSANDS of Scots call centre
jobs are at risk from an Internet boom, economists warned yesterday.
A unique First Nations business is breaking new ground in the field of telemarketing communications because of its ability to go where other call centre
services might not -- First Nation communities.
(1996), "Call centre
technology," Credit Management, June, pp.