The call centre
service representative program is now into its second, full-time run at the Timmins-based institution, and instructor Carole Rondeau says the 10-week certificate program has so far maintained a 100-per cent retention rate.
com) has announced the addition of Australian & New Zealand Call Centre
Industry Benchmark Study 2004 to their offering.
The 6th Annual Global Call Centre
Manager of the Year Awards will be presented Tuesday, Aug.
e-talk Corporation, the global leader of performance impact solutions, today announced Xentrax, a Toronto-based provider of call centre
consulting services, has joined etalk's Worldwide Business Partner Program.
& CRM Solutions Canada - March 25-27, 2002
The 2001 Global Call Centre
Manager of the Year Awards was also presented during Customer Contact Week.
Callers in Australia can reach the Virtual Call Centre
by dialing 1300 361 351.
Infonet will carry the majority of AOL's call centre
traffic across Europe with Infonet's Call Centre
Cisco Systems and Wicom Communications today announced the delivery of a pioneering fully IP-based call centre
to Finland Post Ltd, Finland's leading conveyor of information, small goods and parcels.
30, 1998--Telstra today welcomed Citibank's plans to establish their Asia-Pacific call centre
in Queensland bringing new jobs to the State.
Genesys is an ideal company to team up with to create productive call centers," said Tom Brauser, managing director of BC TEL's Advantage Call Centre
Also announced by Portage Communications is a Product License and Marketing Agreement with ITEL (tel: +44 1352 750500), one of Europe's leading Call Centre
suppliers ITEL has distribution agreements with organizations including British Telecom PLC, Telia and Nortel.