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A bot that mimics human conversation, either surreptitiously as for the purpose of phishing, or openly as in an automated customer-service capacity.

[chat + bot.]
American Heritage® Dictionary of the English Language, Fifth Edition. Copyright © 2016 by Houghton Mifflin Harcourt Publishing Company. Published by Houghton Mifflin Harcourt Publishing Company. All rights reserved.


(Computer Science) a computer program in the form of a virtual e-mail correspondent that can reply to messages from computer users
[C20: from chat1 + (ro)bot]
Collins English Dictionary – Complete and Unabridged, 12th Edition 2014 © HarperCollins Publishers 1991, 1994, 1998, 2000, 2003, 2006, 2007, 2009, 2011, 2014
References in periodicals archive ?
M2 EQUITYBITES-September 4, 2019--Yes Bank launches revamped version of chatbot
BANKING AND CREDIT NEWS-September 4, 2019--Yes Bank launches revamped version of chatbot
Global Banking News-September 4, 2019--Yes Bank launches revamped version of chatbot
M2 PRESSWIRE-August 29, 2019-: Chatbot Market Growth Scenario 2025 | Baidu, Poncho, Kik, WeChat, Varo Money
ENPNewswire-August 7, 2019--Gatwick Airport launches Facebook Messenger chatbot
"A challenge with any chatbot is, 'how can you extend the skills and knowledge of your bot?'"
According to Technopedia, a chatbot, also known as artificial conversational entity (ACE), chat robot, talk bot, chatterbot or chatterbox, is an artificial-intelligence (AI) program that simulates interactive human conversation by using key pre-calculated user phrases and auditory or text-based signals.
Its claim to fame was a customer acquisition chatbot for Next Insurance that allowed physical trainers and photographers to sign up for business insurance using Facebook Messenger.
Real-time database integrations, AI and machine learning have been merged to produce a top-of-the-line chatbot platform with turn-key implementation that has been built upon market predecessors, combining best practices and patient feedback to ensure the Medcare chatbots are more advanced and fully optimized to make the best use of available technology.