contact centre


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contact centre

n
(Commerce) another name for call centre
Collins English Dictionary – Complete and Unabridged, 12th Edition 2014 © HarperCollins Publishers 1991, 1994, 1998, 2000, 2003, 2006, 2007, 2009, 2011, 2014
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Gulf Customer Experience (Gulf CX), a leading outsourcing provider and customer experience innovator, has launched Gulf CX Cloud in partnership with Five9, a leading cloud contact centre provider.
MANAMA: Gulf Customer Experience (Gulf CX), an outsourcing provider and customer experience innovator, has launched Gulf CX Cloud in line with its cloud migration strategy in partnership with Five9, a leading cloud contact centre provider.
17 December 2015 - WS Live, the former contact centre unit of US-based outsourced call centre firm Working Solutions, has acquired Bolder Thinking Communications, a software specialist in cloud-based contact centre services, from Astute Solutions, the company said.
SMOKING is costing the Welsh contact centre sector PS1.6m a year and has a higher percentage of smokers than society at large.
WORLDWIDE COMPUTER PRODUCTS NEWS-March 5, 2015-8x8 awarded new contact centre patent by US Patent and Trademark Office
Dubai, United Arab Emirates, July 03, 2014 --(PR.com)-- VOCALCOM, a leading multi-channel Contact Centre Solutions provider for the Middle East and Africa was appointed to integrate AW Rostamani's existing contact center solution with its new Effortless Contact Center software to connect agents to customers through the agent console and deliver amazing service on every channel.
(NASDAQ: EGHT) said that it has been awarded a new patent related to its contact centre technologies, United States Patent number 8,515,833 entitled "Methods and Systems for Multilayer Provisioning of Networked Contact Centers."
TWO Cardiff-based contact centre managers have been named as finalists at the Welsh Contact Centre Awards.
IT was a night of celebration for the region's contact centres which turned out in force for the 10th annual North East Contact Centre Awards held at Rainton Meadows Arena in Sunderland.
Mashreq was a proud recipient of the silver medal in the category of Best Contact Centre (In House) at the EMEA Region at the Contact Centre World Awards that recently took place in London.
Waqas Azeem (right) was given the "Best Performer of Lahore Contact Centre Award" at the Annual Gala Function and Awards Ceremony held at the PTCL Contact Centre Lahore.