customer-facing

customer-facing

adj
(Commerce) interacting or communicating directly with customers: good customer-facing skills.
References in periodicals archive ?
Murphy most recently served as United's vice president of global operations strategy, planning and design, where her responsibilities included leading all customer-facing operations strategy and planning to help the airline's employees deliver better reliability and service.
And when it comes to how the technology is being used, about half of all companies with AI-powered solutions are deploying both agent-assisting and customer-facing solutions, the COPC/Execs in the Know study finds.
The Hanover Starts Offering Customer-Facing Digital Platform Using CoverWallet Tech
The move will see the bank migrating its production workloads, which includes its customer-facing platforms and strategic core-banking applications, to the cloud.
To support growth in these key markets as well as across the bank's service area, Regions expects to open new branches and hire corporate bankers, wealth management professionals, mortgage loan originators and other customer-facing associates to meet the needs of more individuals and businesses.
This finding in the PTC research seems to indicate a confluence of purpose for AR in both internal and external (customer-facing) applications.
These awards are held each year to honour the company's customer-facing employees, who consistently go the extra mile in providing best-in-class service.
David says the UPS representative at the jobs fair was impressed with his previous experience in various customer-facing roles and gave him an application form.
COMMERCIAL vehicle dealer David Spear has made a number of new appointments to its Tredegar and Cardiff workshops and their wider customer-facing team.
Building on the strategic cloud partnership signed with IBM in 2016, American Airlines will migrate to the IBM Cloud a portion of its critical applications, including aa.com, its customer-facing mobile app and its global network of check-in kiosks.
Service businesses who rely on customer-facing front liners are probably aware that knowing what to do when customers are angry or dissatisfied is crucial, and that resolving any disputes quickly will ensure customer retention.
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