A website set up as a forum for people to air grievances about an organisation.
A New Jersey law firm has sued one of its former associates, whom it terminated in 2004, for unfair competition, breach of the duty of loyalty, cybersquatting, and trademark infringement based on his gripe site
's postings and domain name, which is the name of the firm followed by the .net suffix.
Since 1996, Cooperstock has run the "gripe site
" called untied.com, using a common mistyping of united.com and detailing its history of customer service crimes.
Supreme Court on April 17 declined to hear the case, upholding a federal appellate court ruling that Lamparello was within his rights to create the "gripe site
" because it did not seek to make money on Falwell's name.
The argument that anyone would mistake the gripe site
for the company's site "is ridiculous on its face," said Levy.
After the notoriously antigay reverend Jerry Falwell blamed the 9/11 terrorist attacks on gays and lesbians--among others--Christopher Lamparello decided to create his own "gripe site
" to criticize Falwell's extreme views on homosexuality.
), those domain names being , a prominent California attorney; and , a Denver attorney.
," for example, are websites created to criticize a product, service, company or organization.
are the result of the building industry's failure to regulate itself and a failure of regulatory agencies (when and if they exist in a state) to do their job.
BuzzMetrics, a company that pharmaceutical and automotive marketers turn to, tracks the "naturally occurring conversations," aka buzz, on message boards, blogs, review sites and gripe sites
. It has tracked "passion" and "advocacy," for instance, to see what brand attributes might breed evangelists.
Online gripe sites
such as www.baddealings.com and www.complaintbook.com allow consumers to share bad experiences with companies so other consumers will know to avoid them.
One important area where special care and attention is necessary in order to address a cybersquatter is the ever-growing number of gripe sites
. While there are cases suggesting that these sites have some measure of protection as commercial free speech under the First Amendment to the U.S.