sweethearting


Also found in: Thesaurus, Idioms, Wikipedia.

sweethearting

(ˈswiːtˌhɑːtɪŋ)
n
the granting of unauthorized discounts or the abetting of shoplifting by staff in a shop
References in periodicals archive ?
Washington, March 4 ( ANI ): Some frontline service employees who are rewarded for hikes in customer loyalty and satisfaction also may engage in "service sweethearting," a clandestine practice that costs their employers billions of dollars annually in lost revenue, a new study had found.
It identifies traits that may predispose some employees toward service sweethearting and may aid employers in weeding them out of the candidate pool.
In sweethearting, customers are often friends, family members or fellow employees of the cashier performing the act.
5 billion is achieved through the practice of sweethearting.
Sweethearting occurs when dishonest cashiers pretend to scan merchandise but actually bypass the scanner, not charging the customer for the item.