call center

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(redirected from Predictive dialer)
ThesaurusAntonymsRelated WordsSynonymsLegend:
Noun1.call center - a center equipped to handle a large volume of telephone calls (especially for taking orders or serving customers)call center - a center equipped to handle a large volume of telephone calls (especially for taking orders or serving customers)
center, centre - a building dedicated to a particular activity; "they were raising money to build a new center for research"
Based on WordNet 3.0, Farlex clipart collection. © 2003-2012 Princeton University, Farlex Inc.
Translations
مَرْكَزُ الِاتَّصَال
telefonní centrum
callcenter
Callcenter
τηλεφωνικό κέντρο
centro de llamadas
puhelinpalvelukeskus
centre d’appels
pozivni centar
call centre
コールセンター
콜센터
callcenter
kundesenter
centrum telefoniczne
central de atendimento
телефонный информационный центр
call center
ศูนย์โทรศัพท์
çağrı merkezi
trung tâm chăm sóc khách hàng
呼叫中心

call center

مَرْكَزُ الِاتَّصَال telefonní centrum callcenter Callcenter τηλεφωνικό κέντρο centro de llamadas puhelinpalvelukeskus centre d’appels pozivni centar call centre コールセンター 콜센터 callcenter kundesenter centrum telefoniczne central de atendimento телефонный информационный центр call center ศูนย์โทรศัพท์ çağrı merkezi trung tâm chăm sóc khách hàng 呼叫中心
Multilingual Translator © HarperCollins Publishers 2009
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References in periodicals archive
Hodusoft's call center software for healthcare features predictive dialer, IVR, CRM integration and SMS broadcasts too.
8x8 Contact Center enables organizations to differentiate their customer experience in real-time with advanced analytics, reporting and predictive dialer. Contact Center AI (CCAI) is a simple, secure, and flexible solution that allows enterprises with limited machine learning expertise to deploy AI in their contact centers.
These include Gravis Marketing's hosted predictive dialer, interactive voice response, native software, software-as-a-service, automated market research software, goodwill, intellectual property, database management and processing toolbox, and third party verification assets.
Atmosphere Scripting and Order Entry is the latest addition to IntelePeer's Atmosphere contact center management platform, which delivers cost effective, flexible and competitive edge services including IVR, Virtual Automated Call Distributor (VACD), Virtual Predictive Dialer (VPD), Cloud Routing, and SMS/Email applications.
ACD, predictive dialer, IVR technology, live web chat, email, ability to record 100 percent of all calls, and reporting dashboards.
The next Thursday afternoon, the customer received a call in his office from a predictive dialer. He could tell it was a predictive dialer because they called him and they didn't say "hello" right away.
Opinion research is dependent on the vitality and affordability of functional products such as CfMC's core Survent and webCATI data collection and predictive dialer modules.
The term derives from "War Dialing"-using a predictive dialer to hack into modems, and "War Driving"-cruising the neighborhood with a WiFi-equipped laptop hoping to get online for free by borrowing a little of your bandwidth.
Another way to cut the call wait times (customer available for comment) is an alternative, more efficient solution to traditional 'queue busting' concepts, using predictive dialer technology where the caller is offered the ability to be called back by means of an automated outbound calling solution.
"With a Web-based predictive dialer, that almost doubles" The campaign's net-savvy approach paid off.
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